Refund Policy

Effective Date: 2024-01-01

Thank you for choosing Cyberexpert Web Design for your web design needs. Our Refund Policy is designed to provide transparency regarding the circumstances under which a refund may be applicable for our web design services.

Scope of Policy:

This Refund Policy applies to all web design services provided by Cyberexpert Web Design.

Refund Eligibility:

Refunds may be considered within [number of days] days from the date of purchase or project initiation. To be eligible for a refund, the client must provide a valid reason for dissatisfaction with the web design services.

Refund requests must be submitted in writing to info@cyberexpert.lk within the specified timeframe.

Non-Refundable Circumstances:

Once the web design project has been completed and delivered to the client, refunds will not be issued. In cases where the client has approved design concepts, refunds will not be applicable.

Refund Process:

To request a refund, the client must contact our customer support team at info@cyberexpert.lk with detailed reasons for the refund request.

Our team will review the request and may request additional information or clarification.

Refund decisions will be communicated to the client within [number of business days] business days.

Partial Refunds:

In certain cases, a partial refund may be considered based on the level of service completion and the nature of the dissatisfaction.

Late or Missing Refunds:

If a refund has been approved but has not been received within the specified timeframe, please contact our customer support team for assistance.

Changes to Refund Policy:

Cyberexpert Web Design reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting to our website.

Contact Information:

For any questions regarding our Refund Policy or to initiate a refund request, please contact us at info@cyberexpert.lk. By engaging in our web design services, you acknowledge that you have read, understood, and agree to abide by this Refund Policy.

Thank you for choosing Cyberexpert Web Design!